Learning path
Business Automation Specialist Learning Path
A route for people who want to improve and automate business operations. Operations staff, analysts and technically minded professionals.
Core capabilities
- Map processes and find leaks
- Configure business systems
- Build automated workflows
- Measure results against a baseline
Recommended learning sequence
- 01Digital FoundationsThe working knowledge every technology career builds on: how the web, files, data and software tools actually work.
- 02Business SystemsUnderstanding and configuring the systems businesses run on: CRM, ERP, accounting and workflow tools.
- 03Digital TransformationChanging how organisations operate with process redesign, systems and automation.
- 04AI Agents & AutomationDesigning bounded automations and AI agents with permissions, approvals and logging.
- 05Data & AnalyticsCollecting, cleaning, analysing and presenting data so that it supports real decisions.
Practical projects
- A mapped and measured process
- An automated enquiry workflow
Assessment approach
Each project ends with a review: you explain your work and answer questions about it.
Possible entry-level roles
- Automation specialist
- Business systems analyst
- Operations analyst
Questions
Does this path guarantee a job?
No. It builds the capabilities and evidence these roles require. Employers make their own hiring decisions.
Can I start in the middle?
Yes, if you already have the earlier capabilities. You may be asked to demonstrate them.