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Solutions for Work That Waits Between People

Most delays happen between steps, not during them. A request waits for someone to notice it. An approval sits in an inbox. Workflow automation moves the work on, tells the right person, and escalates when a deadline passes.

Example

  1. 01Request in
  2. 02Assigned
  3. 03Owner notified
  4. 04Deadline passes
  5. 05Escalated

Map the workflow that waits the longest.